Digital Business Transformation

Grow your business with free digital services in Durham Region.

 

Digital Main Street

Digital Main Street LogoAs part of a partnership between the Government of Canada and the Province of Ontario, Digital Main Street has announced three new programs to support businesses across Ontario. These programs are available to Durham Region businesses that meet program requirements. Apply now!

DMS shopHERE logoDMS ShopHERE is a program that provides independent small businesses and artists with a quick, easy and no-cost way to get selling online right away.

Announcement June 4: Region joins ShopHERE; offers no-cost option for businesses to create digital presence.

ShopHERE provides independent businesses and artists an opportunity to develop an online store, free of charge, with specific branding, messaging, digital marketing, shipping and inventory management.

Initiated by Digital Main Street and the City of Toronto, this service is provided in collaboration with Google, Shopify, Square, Mastercard and Microsoft; with support from marketing and business students.

Visit digitalmainstreet.ca/shophere to learn more or download the ShopHERE fact sheet.

APPLY NOW

The Region is working with the Durham Economic Task Force, all eight area municipalities, Business Improvement Areas (BIAs), Business Advisory Centre Durham (BACD), all Durham Chambers and Boards of Trade, Durham College, Ontario Tech University, and Trent University Durham GTA to support the delivery of the program to eligible area businesses.

COVID-19 represents an enormous challenge for all businesses in Durham Region. The Durham Region Economic Development task force is working together to provide resources, tools and business support programs for businesses. If you have questions about programs that your business can qualify for, please contact us

DMS Ontario Grants

DMS Ontario Grants is a program providing main street businesses with $2,500 Digital Transformation Grants. 

Announcement August 26: Free digital services are now available for Durham businesses through Digital Main Street

Durham Region businesses can now access additional support to expand their digital presence and to adopt new digital tools with hands on help by Digital Service Squads and training opportunities, as part of the Digital Main Street (DMS) program. 

Through DMS, the Business Advisory Centre of Durham (BACD), Downtown Whitby Business Improvement Area (BIA), and the Clarington Board of Trade (CBOT) will provide Durham businesses with free access to the services, supports and resources they need to succeed in today’s digital environment—including advertising and marketing services, web and social media support, content management and customer engagement tools, and more.

The program is supported through a partnership between the Ontario Business Improvement Area Association (OBIAA), the Government of Canada and the Province of Ontario, to assist local businesses with the tools they need to modernize services, expand their customer base, and support the local economy.

The Region is also providing additional funding to augment the program to support businesses that fall outside defined BIA areas or are not located on “main streets.” This is outlined in the "Digital Durham" program.

Contact BACDDowntown Whitby BIA or CBOT if you and/or your business is interested in receiving support through DMS.

Grant deadline is November 30, 2020. Apply Now.

 

To learn more about the program, visit DigitalMainStreet.ca.

COVID-19 represents an enormous challenge for all businesses in Durham Region. The Durham Region Economic Development task force is working together to provide resources, tools and business support programs for businesses. If you have questions about programs that your business can qualify for, please contact us

Announcement August 19Digital Main Street Launches its Future Proof Program

With Future Proof, Digital Main Street aims to expand their support and create lasting change for small businesses across Ontario through three initiatives called Transformation Teams, the Digital Main Street Lab and the Community Collaboration Project. 

Transformation Teams will offer transformation plans to small businesses through working with an interdisciplinary team of marketing professionals, web designers and creators. 

The Digital Main Street Lab is focused on building collaborations between technology companies and communities to pilot innovations that encourage transformational change along main street for businesses.

The Community Collaboration Project will connect regional innovation centres and other community-based organizations to identify common issues facing small and medium main street businesses and focus on developing workable solutions to these issues for implementation. 

In order to ensure that all Ontario communities have equal access to support, the Community Collaboration Project will be implemented by Regional Innovation Centres across the province, including Spark Centre in Durham Region.

COVID-19 represents an enormous challenge for all businesses in Durham Region. The Durham Region Economic Development task force is working together to provide resources, tools and business support programs for businesses. If you have questions about programs that your business can qualify for, please contact us

Digital Durham Starter Company

For those businesses who are NOT mainstreet and don't qualify for Digital Main Street programs, could qualify for BACD's  Digital Durham Starter Company program. Funded in part by the Region of Durham, businesses will have access to a free Digital Services Squad to help with expanding of their web/digital presence, training, mentoring and the chance to apply for a grant opportunity of $2,500 for their Digital Transformation Plan.

Durham Region businesses that fall outside defined Business Improvement Area (BIA) areas or are not located on or close to “main streets,” and do not qualify for Digital Main Street programs, may qualify for the Digital Durham Starter Company program.

This program is delivered by Business Advisory Centre of Durham (BACD) and is funded in part by the Region of Durham.

Through Digital Durham Starter Company, businesses have access to a free Digital Service Squad to help them expand their web/digital presence, training and mentoring, and the opportunity to apply for a $2,500 grant to help implement a Digital Transformation Plan.

Interested businesses are encouraged to reach out to BACD and to Apply Now.

COVID-19 represents an enormous challenge for all businesses in Durham Region. The Durham Region Economic Development task force is working together to provide resources, tools and business support programs for businesses. If you have questions about programs that your business can qualify for, please contact us

Ritual ONE

The Durham Economic Task Force has partnered with Ritual ONE—an accessible, online method of contactless food ordering. This service allows local restaurants and food-based businesses, in need of a digital ordering solution, to provide customers with a method of placing orders for dine-in, or contactless pickup or delivery. Ritual ONE is an easy way for businesses to accept digital orders from their website and social media accounts. QR code menus and ordering are also available.

  • PayPal & Ritual waive subscription fees, setup fees, processing fees for Ritual ONE for all of 2020. All Durham Region restaurants enrolled in Ritual One will receive the platform free through the end of 2020. 

NEW!

  • To encourage customers to order directly from restaurants, all restaurants using Ritual ONE’s flat fee delivery platform powered by DoorDash Drive will receive (2) weeks of free delivery from October 26th - November 8th. All flat fee delivery fees will be waived for customers and restaurants.
  • Any restaurant that completes (1) delivery order on Ritual ONE powered by DoorDash Drive by the end of 2020 will receive Ritual ONE ($49/month) free through the end of 2021 (credit card processing fees still apply).

Sign up today!

By signing up for Ritual ONE, Durham businesses will be able to:

  • Provide customers with a convenient way to place takeout or delivery orders digitally.
  • Showcase their restaurant’s brand through custom branding and menu photos.
  • Convert customers into regulars through Ritual’s automated marketing program.
  • Streamline business operations by reducing the number of in-store devices.
  • Utilize customer insights and feedback to improve the ordering experience.

Restaurants will have a choice of three delivery options:

  • In-House - Restaurants may choose to handle their own delivery.
  • Local Providers - An option to dispatch local drivers through an on-demand network is available.
  • Door Dash - Ritual ONE has partnered with Door Dash for restaurants who are in need of a delivery service.

Through this partnership, and with support from PayPal, Ritual will provide their commission-free digital ordering platform, Ritual ONE, to Durham businesses at no cost for the remainder of 2020. This includes waiving set-up fees, monthly subscription fees and credit card processing fees. Businesses will be provided with a dedicated Ritual ONE expert for onboarding and support, and will be able to opt-out at any time without penalty.

New Offer:

  • To encourage customers to order directly from restaurants, all restaurants using Ritual ONE’s flat fee delivery platform powered by DoorDash Drive will receive (2) weeks of free delivery from October 26th - November 8th. All flat fee delivery fees will be waived for customers and restaurants.
  • Any restaurant that completes (1) delivery order on Ritual ONE powered by DoorDash Drive by the end of 2020 will receive Ritual ONE ($49/month) free through the end of 2021 (credit card processing fees still apply).

Get set up with commission-free online ordering for restaurants today

COVID-19 represents an enormous challenge for all businesses in Durham Region. The Durham Region Economic Development task force is working together to provide resources, tools and business support programs for businesses. If you have questions about using Ritual ONE for your business, please contact us.

Tools and Resources

Digital Main Street has compiled a list of tools, how-to guides and tutorials available to assist all main street business in embracing digital technology. You can find information on: how to build your online presence, using social media effectively, paid advertising, and much more. Visit: https://digitalmainstreet.ca/tools/

Explore resources available for your business and webinars available on demand. Visit the resources page.